It happened again yesterday. We were talking about a new
project. The manufacturer that we wanted to use did not have, as part
of their standard offering, a feature of door control that we would
need. The site has several existing motorized revolving doors that are
access controlled. The clean antipassback operation of these doors is
critical to the success of the access control design. How should we
proceed?
A concept has been forming for several years now that
will allow greater flexibility for systems, simplicity of the setup
programming, and a more realistic approach to the financial aspects
of modifying the microcode that makes an access control door function.
One size does not fit all in terms of the doors that are programmed
into an access control system. The manufacturers continue to present
reader or door screens with lots of options, switches, and relationships,
and still we often need more to satisfy a clean installation. Because
there were many different styles of airport jetway doors implemented
during the big FAR107.14 days, many of the manufacturers created one
or more separate subprograms called jetway doors. That is an example
of a door object. Why not design the systems from the ground up with
door objects?
The access control industry is not properly positioned
to meet the customer needs for door operations. Even with some of the
largest manufacturers, we have waited years for them to include a function
that will allow us to lower the false alarm count from specific door
applications. This is not because these manufacturers dont see
the use or the need for the requests. It is because every piece of software
that is written into the systems is a business decision that must be
weighed against other priorities. And, it is not easy to change the
"one size fits all" code for a single case without affecting
all of the other applications that are already installed.
This article presents a future concept, not a fait accompli.
Some manufacturers are close to having door objects. Lets
get the access control industry out of the microcode business, at least
in terms of how a door operates. It is clear that the industry does
not make a profit on that portion of their enterprise, a fact that is
probably the driving factor in the intransigence of door operation changes.
Most of the industry will be designing with some form of door objects
soon, simply because the economic case is so strong. Implementation
of this concept will allow for almost infinite flexibility while not
being constrained by legacy code and the "one size fits all"
constraints. To put all of this in perspective, lets look at a
short history of the industry.
History
The first versions of access control used early CPUs
with several readers connected to multiplex communication boxes. As
systems grew, the communications strategies became more complex, unwieldy,
and slow. The industry moved to distributed processors that could make
the access decisions promptly and subsequently transmit the history
of the transactions back to the central systems. These distributed processors
were set up to store card numbers, access criteria for the doors that
are served by them, and some number of historical transactions. The
history was added for the case where the communication line is lost
to the central CPU (host computer) or if the system is using dial-up
communication. Since all of the manufacturers call their distributed
processors by different names, I will use the generic term Smart Remote
Box (SRB) for these distributed processors.
Along with the complexity of the SRBs came the full interaction
of access control systems with alarms for the access controlled doors.
An alarm contact on a card-in/free-exit door must be shunted for valid
transactions. When entering, a valid card read will shunt the
alarm. When exiting, various devices that will automatically detect
a person that was exiting are used. These devices are typically called
a REX, which stands for Request to Exit. The process of accurately determining
when a door is secure, in transition, held open, or in a forced open
state continues to be a challenge today.
Attempts at false alarm reduction continue to be made
by the users of large systems. Many large systems today have more false
door forced alarms and too many door held alarms to allow the central
monitoring area to function appropriately. There are only so many calls
to which a given set of rovers can respond. And it is useless to spend
the dollars for a rover to respond to a false signal from the system.
There is a great economic need to clean up this part of the access control
industry. There are enough differences in the various doors and hardware
that are served by any manufacturers systems that all of the possible
scenarios of operation have not been fully considered in the design.
Thus, there is a need for operational change. Getting the manufacturers
to make these changes is difficult because it is very expensive to do
safely and correctly. The ramifications are great.
The microcode structure that defines the SRB actions at
a particular door have historically been stored in Programmable Read
Only Memory (PROM). To change the code in a PROM, the chip must be replaced,
thus requiring physically visiting each SRB. In the last few years,
FLASH memory has become available which allows the microcode program
in the SRB to be downloaded from the host without the need to physically
visit each SRB. With flash memory, the process of changing the operation
of an SRB is much more efficient. Flash memory has made it possible
to accomplish a door object based microcode download from the host computer.
Economic Perspective
Security is big business today. However, the industry
has some inherent economic challenges. Any medium sized commercial software
company will sell thousands of one program, and a large software company
will sell millions of copies. Yet, even the largest access control companies
sell only hundreds, or fewer, of any one large system software product.
Large systems can be considered to be those with greater than 256 readers.
These programs are complex and require many lines of code, perhaps as
many as 500,000 lines.
Programmers can only produce so many lines of code per
year, yet each line of code costs the same to both the large software
company and access control company. Microsoft has said that NT is over
20 million lines of code. Therefore, the return on investment
per line of code is hundreds to thousands of times greater for the commercial
software company than for the access control company. The difference
is made up by all of the hardware sales in the security world. The fact
remains that changing the software to fix a slight anomaly in a timer
for a door cannot easily be justified on a "return on investment"
basis. Money is lost on every change, and changes are made only
because of the long term goal of having a good system and good customer
relations.
The biggest single cost when changing SRB microcode is
the engineering and testing to make sure that the change will not adversly
affect the installed base of doors. I call this the legacy code
cost. The door objects concept eliminates this cost because
a newly created door object would only affect the doors to which it
is applied.
Flexibility of Door Objects
One solution to the high cost of microcode changes is
to utilize an "engine" that has field adaptable code. The
process control and Supervisory Control and Data Acquisition (SCADA)
ndustries have developed around this format, and the building management
industry is generally heading in this direction. A relatively generic
product "engine" would be provided to the installing contractor.Microsoft
Operating Systems:
Libraries of functionality would also be provided to
the contractor to facilitate the implementation work. There would be
no need to try to make one solution fit all cases if the generic engine
allows the installing contractor to modify the microcode to fit the
customers physical and operational needs. This is the basis for
a "door object" in the access control industry.
Systems are typically installed with sets of similar doors.
If, on a site, there are several buildings, typically all of the lobbies
will be configured in the same way. The same is true of all of the access
controlled perimeter non-lobby doors and other groups of portal types
for the buildings. Included in the list are alarmed doors that may have
local sounders or other attributes. The timers will be different for
each type of door, but the initial default time may logically be the
same. Even with all the similarity, there is still a need to be able
to uniquely adjust virtually every timer in the system. One example
is the case where one door that is functionally similar to another may
architecturally need to have the reader placed farther from the door.
In this case, the unlocking should be set to a longer time. Each
set of similar doors will be a door object. The timers within
the object will have a default setting, and each individual door will
be able to either use the default or be adjusted to suit the unique
conditions.
Without making unrecognizable changes to the access control
products that exist today, it would be possible to format the systems
with door objects. Initial libraries can be shipped with the systems.
These could include:
- a simple card-in/free-exit door with a door contact and a REX
- a card-in/free-exit door as above but with the addition of a "please
close the door" pre-held alarm
- a card-in/free-exit door as above with an "DOOR ALARMED"
light and reader lockout function for night operation
- a card-in/card-out door with a door contact
The list will be quite long. The ability to create new
objects to add to the initial set will be central to the success of
this process. Possibly, some of the library of objects could be sold
at additional cost. A jetway door and a mantrap are two specialized
objects that come to mind.
Door Objects as the Solution to Ease of Programming
One of the industrys difficulties today is the complexity
of the user programming of the doors. The application screen for a reader
or door has become very complex to accommodate all of the variations
that have been programmed into the systems. In contrast, the screen
for a door object can be as simple as the door that it represents. To
add a door, the operator simply will pick the object that is appropriate
to the physical and operational need of the door. This object will then
be presented on the screen with a choice to self configure or to allow
the operator to assign the actual point addresses for each reader, input,
and output. The objects default times will be used for each of
the timer values, while also allowing each of these to be user changeable.
This process will greatly simplify the user programming of the system.
When a condition is found where there is no door object
that meets the needs of the operator, a new object will be able to be
created. Depending on the implementation, this may be a relatively simple
process or one that is complex requiring a special training class. The
installing contractor or the very sophisticated end user would be typical
of a person authorized to create a new object. There may also be some
hardware and/or software costs. If all of the door object creation code
can be integrated into the access control application, then the capability
could be locked out of the system without the use of an appropriate
password. The name of the person creating a new door object could be
attached to the object for control purposes. Scratch creation of a new
door object is needed, as well as the ability to take an existing object
and do a "save as" to a new name and modify the former object
with new functionality. It would be wise to lock out the ability to
change the initial library, other than for the timer default settings.
The logic modules for door objects in an SRB will probably
need to be compiled. This will be true of any design that uses compiled
door objects instead of a somewhat less flexible table driven approach.
To handle the compilation, one approach is for the manufacturer to provide
a WEB site, with appropriate controls that would allow the same set
of sophisticated installing contractors and end users to log into the
site. These authorized persons would be the ones to create the object
at the manufacturer, get the manufacturers compiler to compile
the object, and then file transfer the finished code back to them. This
approach would save potentially ten to fifteen thousand dollars per
group that would be able to create objects.
The main concept of the door object is that the manufacturer
would be creating a standard product that does not require modification
by the manufacturer to meet all of the physical and operational conditions
of the site. Such needs are constantly changing.
The sphere of influence of an SRB should be the same as
that of a door object. This seems to be the logical boundary for an
object based on factors of complexity and cost. Inputs and outputs could
be grouped to create a mantrap or turnstile controller, or a complex
set of alarm and output functions. These functions are basically that
of a programmable logic controller or PLC.
Implementation of Door Objects in an Access Control System
- Create and supply an initial set of door objects.
- Each object should include the readers, inputs, and outputs
that need to be assigned.
- Each timer within the object should be set to an adjustable
default, with each timer adjustable on a per door basis.
- Each object should include all of the linking logic to tie
the parts together.
- An operator screen must be available within the main ACS application
for each object. The generation of this screen is necessary
when new objects are created.
Components that can be part of the object are:
- Readers
- Inputs
- Outputs
- Keypads
- Timers
- Default times
- Logic design
- Simple English operational description
- Name (renamable)
The components would include the logic microcode,
the design presented in editable form at the head end of the system,
and an implementation screen for the end user.
To add a door, the operator would pick an object from
a list. The object could be presented in graphic as well as text
form. Once a choice is made, the implementation screen would pop
up on the monitor showing exclusively those items that apply to
this type of object. All variables would show the default, with
the ability to modify any of the variables. The operator could chose
"auto-address" or assign the points. If there are not
sufficient resources in the SRB that is chosen for the object, the
system would pop up an edit that would prompt the operator to either
use a different SRB with sufficient resources or add specific resources
to the SRB. The operator should then be able to add the resources
in software and continue on with the process. This would allow the
system to be configured without any of the field hardware installed.
Once configured, the hardware list could be printed out for physical
installation. When the appropriate microcode information has been
entered and accepted by the system, the microcode would be sent
to the appropriate SRBs.
The system should be able to create several types
of printouts that reflect the information that is in the system
database relative to door objects. One of these would be a printout
that lists all door objects with the associated points and timers
for each. Obviously, other reports, such as by SRB and board within
the SRB also would be critical to using and maintaining the system.
Benefits of Door Objects
There will be cost savings to the ACS manufacturer, the
installing contractor, and the end user. This is a no-lose situation.
The volume of software sold by large access control manufacturers is
small compared to large software companies. Obviously, it is the unique
functionality of Access Control Systems that allows the prices to be
what they are. The ultimate cost to the manufacturer for a more flexible
system would be less, based on the lack of needing to respond to the
many requests for microcode fixes. The entire chain of manufacturer,
installer, and user will benefit.
The time required to solve a problem will be significantly
reduced. From several large manufacturers, the delay for changes in
microcode has been, in some cases, greater than a year. Temporary work-arounds
have been used. But, this type of delay is not comfortable for any of
the parties. In other cases, the delays have been only hours or days,
depending on the urgency and the profile of the job. Unfortunately,
these are awkward criteria for the smaller end user who just wants the
system to operate as "advertised." Since each door object
is an entity, the legacy of one type of door has no relationship to
a new object. The programmer of a new door object can look forward without
the responsibility and cost to look back.
Long term flexibility will be greatly enhanced because
each SRB will be capable of accomplishing the types of functions that
are common in PLCs. It has always been awkward and costly to use PLCs
to run revolving doors, mantraps, optical turnstiles, sally ports, various
styles of elevator control, and the other special security portals that
the industry can dream up. By allowing enough flexibility in the object
design limits, each of these could be achieved within the structure
of one SRB.
DOOR OBJECTS IN ACCESS CONTROL SYSTEMS
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FUNCTION
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DO THIS
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HOW IT WORKS
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- Pick an appropriate object from the library.
- The object will hold all of the logic relationships and
the default timers for this type of door.
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- The setup screen reflects all addresses for the door, card
reader, door contact, REX, lock, etc. and only those addresses.
- The user will have the choice to auto-assign or to manually
assign addresses.
- The user can modify all timers.
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- To change how a door object works or to create a new object.
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- The manufacturer, or a sophisticated dealer or end user
can take an object that is close and "save-as" to
a new name.
- Then modify this new file to add or delete the attributes
that are required.
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- The new door object stands on its own.
- It does not need to be legacy tested against all prior conditions,
since it is designed for a new condition.
- It has no relationship to any other doors that are already
installed.
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- Special objects can be built.
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- Jetway Doors
- Revolving Doors
- Alarm to Output Relationships.
- Virtually all points in a system can be programmed in this
way.
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- Special objects can reflect what they are.
- They do not need to fit any standard access control design.
- The sphere of influence of a Smart Remote Box is the logical
scope of any one object.
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